Accessories & Spare Parts Return /Exchange/Warranty Policy:
Change of mind return is not applicable. If the item is found scratch, damaged, distorted and equivalent, the item is exchangeable and provide the proof of photos.
Purchaser to notify the seller on the defect within a weeks of item receive. And full set item need to be sent to seller.
Requirements for a valid exchange:
- Proof of purchase (Proof of Delivery, tax invoice, etc)
- Reason for return has to be valid and return acceptance conditions met
- Photos of defect/video.
Whatapps photos to +6010 662-0988 or email to ksmotor.klg@gmail.com or contact us online.
Return and exchange one way postal cost will be bear by the purchaser.
Requirements for a valid warranty
- Proof of purchase (Proof of Delivery, tax invoice, etc)
- Reason for warranty has to valid as per manufacturer’s policy and within the warranty period. Any late warranty claim is not acceptable.(video/photos)
Whatapps photos to +6010 662-0988 or email to ksmotor.klg@gmail.com or contact us online.
Return and exchange one way postal cost will be bear by the purchaser.
Requirements for a valid refund
- Proof of purchase (Proof of Delivery, tax invoice, etc)
- Bank details
- Full refund only valid if the item wrongly sent and not up to the specification as per description.